Job Description

Nadia Sanok

Nadia Sanok


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Krakow, Poland

Technical Business Analyst

We are looking for a smart, dynamic, proactive, and experienced Business Analyst to take on a multifaceted role in our Krakow office!


As a Business Analyst, you should have the ability to interpret user requirements and convey them into taxonomy, metadata and business use cases for assigned projects to implement and support our Sitecore Content Hub.


You have a proven track record of rock-solid analytical skills and thrive on problem-solving as you are responsible for understanding the business use cases and translate these into technical tasks for it is execution.

This may include multiple accounts at a time (within a given brand or client or potentially across multiple brands or clients) or a singular, large scale or highly complex project, and ensuring that these projects’ requirements covered well and client expectations and are delivered on-scope


You will interact heavily with customer’s content librarians, business owners or system integrators to make sure the configuration of our platform is fit for need. Your communication skills will help to ensure that the challenges and requirements are understood by the team and will participate in the solution developed by the team.


We will give you the ability to use your skills and expertise in a fast-paced, challenging, and international environment. You’ll become part of a talented and dedicated team working in a fun and dynamic culture. We nurture the opportunity for career growth into analysis, project management and development team leadership. We strive to develop cutting edge technologies that will be used by the world’s best-known companies. We hope you can join us in creating and innovating one of the most user-friendly content marketing tools on the market.


Requirement analysis, clarifications and prepare requirement documents like Use-cases, user stories and product backlog
Supporting Project managers/Solution Architects in translating business requirements to technical specifications
Supporting the project manager in interactions with a customer as required
Supporting Architect and Developers in improvement activities
Assist in collating ad-hoc reporting
Team interactions, customer interactions and expectations management
Implementation of project processes and best practices
Adheres to policies, guidelines, and procedures of Sitecore and customer while development is carried out
Ensure services are delivered as per SLAs
Potential for international travel



Excellent knowledge of English is required, both oral and written
3+ years of proven track record working on IT Projects or Account Management
3+ years working on software projects following Agile or Waterfall methodologies
Aptitude for understanding and utilizing web technologies
Experience in SaaS projects and delivery
Knowledge of web accessibility and browser capabilities
Advanced Excel skills
Master’s degree is required



Must have experience having delivered implementations meeting typical SaaS project success factors, including improved metadata, improved data quality, improved publishing workflow and content management
Prefers working in a highly collaborative environment
Proven analytical and synthetic background
Highly developed organization and time management skills
Excellent interpersonal and client-handling skills
Ability to contribute towards a team effort
Ability to work with ambiguity
Initiative and self-confidence, adaptable and able to cope with changing and evolving priorities while being able to identify new opportunities
Excellent communication and people skills
Understanding of presentation technologies such as (X)HTML, CSS and XSL is a plus
Understanding of Entity-Relationship models is a plus
Experience with content management systems, Digital Asset Management (DAM), business process applications is a plus


Our interest is sparked if you are:

Smart and fun to work with
Comfortable taking on a multi-functional role
Client-focused and service-oriented
Creative and entrepreneurial with a ‘can-do’ attitude
A big fan of challenges – and finding solutions to overcome them
Innovative and forward-thinking
An aficionado of continuous delivery and all things automated
Able to work well independently and as part of a team
Able to thrive in a fast-paced, deadline-oriented environment
Willing to take initiative to understand our business

Skelia Offers

Wide range of benefits (private healthcare, sports card, cinema tickets, shopping & leisure vouchers, etc.)
Great coffee & fresh fruits
Company events
Referral program
Massage sessions


We have a very informal and flexible working environment at Skelia that is very different from a typical corporate one and we’re looking for someone who’ll enjoy it as much as we do. We’re all about giving and assuming responsibility and working hard but also about enjoying working together and self-development. If you respond well to change, you are smart, creative and you love working with people – we’d love to hear from you!


Please don’t forget to include the following statement in your resume:

“Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji”


“I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process.”

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