Job Description

Aleksandra Bielas

Aleksandra Bielas

Lead Recruiter

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Krakow, Poland

Support Specialist with Dutch & English

Skelia invites a Support Specialist with Dutch & English for long-term and full-time employment at our service center in Krakow, Poland.

 

You will join a newly created extension team of our client Energy Lab (https://energylab.be/en/). Energy Lab offers professional sports testing and coaching in its labs, through apps and online platforms. Do you want to have a real impact on people’s lives? The mission of Energy Lab is to get as many people exercising as possible. Energy Lab is a part of the Golazo Group of Companies that organizes and markets major sports events internationally with activities in media and entertainment. The aim is to inspire people to exercise every day.

 

So if you’re looking for a value-led business and a job that can change your life and others, Energy Lab is the right place for you!

 

Mission

 

  • E-mail, chat, and tickets support in Dutch, German and English
  • Serve as the first point of contact for end-users seeking technical and non- technical assistance
  • Determine the best solution for faster resolution of the end-users issue
  • Supporting a team of developers
  • Performing basic testing activities
  • Building good relations with customers
  • Caring for a company image

Requirements

 

  • Knowledge of languages:

Dutch: mandatory, very good spoken and written

English: mandatory, very good spoken and written

  • Any IT, network or digital knowledge is a plus
  • Flexible and process-oriented person

 

Skelia Offers

 

  • Private healthcare
  • Wide range of benefits (sports card, cinema tickets, shopping & leisure vouchers, etc.)
  • Referral program
  • Great coffee & fresh fruits
  • Team events
  • English & Polish classes

 

We have a very informal and flexible working environment at Skelia that is very different from a typical corporate one and we’re looking for someone who’ll enjoy it as much as we do. We’re all about giving and assuming responsibility and working hard but also about enjoying working together and self-development. If you respond well to change, you are smart, creative and you love working with people – we’d love to hear from you!

 

Please don’t forget to include the following statement in your resume:

“Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002r. Nr 101, poz. 926 ze zm.).”

or

“I hereby give consent for my personal data to be processed for the purposes of recruitment, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments).”

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