Job Description

Aleksandra Bielas

Aleksandra Bielas


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Krakow, Poland

Partner Support Specialist

Skelia invites Partner Support Specialist for long-term and full-time employment to join a world-class team of professionals of Valo Intranet, which is the leading digital workplace solution for SharePoint and O365.

This is a unique opportunity to join our world-class team by aiding our global network of Valo Partners to deliver an award-winning digital workplace solution that rocks the O365 world! You will get the chance to work with a team that includes the world’s best SharePoint and Office 365 professionals. This is a team of seasoned and passionate people, who are ready to share their knowledge with you and help you grow in this role.


Finding solutions to our partners’ technical problems and contacting partners through our ticket system and sometimes taking a more personal route via Skype
Documenting findings from support cases into Knowledge Base articles.


Knowledge of O365 and SharePoint (for instance as an admin user)
Experience in tools and technologies applied in SharePoint development
Understanding of SW product development processes – experience in product documentation or software localization is a plus
Excellent teamwork skills, with an independent, proactive and positive attitude
Excellent communication skills to be able to communicate technical issues to partners with a variety of technical backgrounds.
Quick to learn new technologies that are required and willing to share knowledge both with the team and the global Valo community
Ability to work under pressure
Language skills: Fluent written and spoken English is required, other languages Spanish, French or German is considered as an advantage.

Skelia Offers

Wide range of benefits (private healtcare, sports card, cinema tickets, shopping & leisure vouchers, etc.)
Great coffee & fresh fruits
Team events
International exposure and business trips
Referral program
Access to Microsoft certifications
English & Polish classes.


We have a very informal and flexible working environment at Skelia that is very different from a typical corporate one and we’re looking for someone who’ll enjoy it as much as we do. We’re all about giving and assuming responsibility and working hard but also about enjoying working together and self-development. If you respond well to change, you are smart, creative and you love working with people – we’d love to hear from you!


Please don’t forget to include the following statement in your resume:

“Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002r. Nr 101, poz. 926 ze zm.).”


“I hereby give consent for my personal data to be processed for the purposes of recruitment, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments).”

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