Services Industry

The professional services industry is expected to reach $5 trillion globally in 2020, according to the Business Research Company. Technology advancement is a key driver and enabler of this massive industry. Providers of accounting, HR, financial and other services are strongly pursuing digitalization to optimize business processes, innovate customer interaction and enrich service offerings. Some of them are already switching to being virtual firms and running their businesses through smartphones, social networks or the cloud. The services industry strives to be closer to the consumer, using big data to gain insight into the customer’s preferences and encourage personalization while implementing artificial intelligence and chatbots to improve customer experience.

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Project Cases

Software development

CASE : SOFTWARE DEVELOPMENT

PROJECT DESCRIPTION

Development and integration of Digital Asset Management solutions.

TECHNOLOGY & TOOLS

Adam, C#, MVC 5, REST API, MS Azure, MS SQL Server, Knockout, JavaScript, jQuery, HTML, CSS, JIRA, TeamCity

Software development

CASE : OPERATIONS

PROJECT DESCRIPTION

Setup and operations of a 24/7 round-the-clock service organization for infrastructure and applications monitoring and support.

TECHNOLOGY & TOOLS

Windows and Unix servers, SCOM, Nagios, Omnitracker, networking, routing, firewalls, VMWare, Hyper-V, Citrix, Load Balancers, NS, DHCP, Failover Cluster, MS SQL Server, Group policies, Citrix

SOFTWARE TESTING

CASE : SOFTWARE DEVELOPMENT

PROJECT DESCRIPTION

Development of a comprehensive web platform for accountants and auditors to manage employees, clients, contacts, documents, etc.

TECHNOLOGY & TOOLS

.Net 4.0, ASP.Net, VB.Net, Visual studio 2010, TFS, JQuery, JavaScript, CSS

Software development

CASE : SOFTWARE DEVELOPMENT

PROJECT DESCRIPTION

Development of a data management and analytics platform for the global pharmaceutical company. The system integrates molecular and classical breeding tools in a user-friendly platform and enforces data integrity.

TECHNOLOGY & TOOLS

Silverlight 3/4, MVVM, Telerik RadControls for Silverlight 2011/2012, MEF, Java, JavaBeans, Charles web debugging proxy, Firebug, TortoiseSVN, Maven 3, Adobe FluorineFx for BE-FE intercommunication, JIRA, Confluence

Customer testimonials

The technical level is remarkably high. The work ethic is very close to the work ethics we have. We have all systems in place, good communication, good workflow here.

— Guillaume Hallaert | Hardware Team Leader at Agidens

I appreciate the collaboration with Skelia very much because of their pragmatic approach and also their open and direct communication channels. Because of their professionalism and flexibility, Skelia is an excellent partner to help you to extend your team.

— Dominique Pierard | Operations Manager Nearshore at Realdolmen, a member of the European Gfi Group

The way Skelia works and delivers services proves that the company is more than a mere software development provider. It is a strategic partner that contributes to our business objectives and helps us reach them. As a mature company, Skelia has well-established communication processes at both the project and business levels reflected in fast responses of HR, PMs, tech leads, and team members.

— Sven Coppens | Development Manager at Aprimo

The collaboration was so interesting and beneficial that we have decided to reorganize the company in such a way that we could outsource all future development activities to Skelia.

— Steven Hackars | Founder and Product Director at c-Quilibrium

The decisive factor that made it all work was that we managed to join efforts and cooperate efficiently. We learned from each other and helped each other sharing our best practices. At the beginning, we were customers and, now, we are partners working together. So, I think we contribute to each other’s goals making us a good business partner not just a client.

— Kristof Caekebeke | Head of Development Omni-Channel at Thomas Cook