Services Industry

The professional services industry is expected to reach $5 trillion globally in 2020, according to the Business Research Company. Technology advancement is a key driver and enabler of this massive industry. Providers of accounting, HR, financial and other services are strongly pursuing digitalization to optimize business processes, innovate customer interaction and enrich service offerings. Some of them are already switching to being virtual firms and running their businesses through smartphones, social networks or the cloud. The services industry strives to be closer to the consumer, using big data to gain insight into the customer’s preferences and encourage personalization while implementing artificial intelligence and chatbots to improve customer experience.

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Project Cases

Software development

CASE : SOFTWARE DEVELOPMENT

PROJECT DESCRIPTION

Development and integration of Digital Asset Management solutions.

TECHNOLOGY & TOOLS

Adam, C#, MVC 5, REST API, MS Azure, MS SQL Server, Knockout, JavaScript, jQuery, HTML, CSS, JIRA, TeamCity

Software development

CASE : OPERATIONS

PROJECT DESCRIPTION

Setup and operations of a 24/7 round-the-clock service organization for infrastructure and applications monitoring and support.

TECHNOLOGY & TOOLS

Windows and Unix servers, SCOM, Nagios, Omnitracker, networking, routing, firewalls, VMWare, Hyper-V, Citrix, Load Balancers, NS, DHCP, Failover Cluster, MS SQL Server, Group policies, Citrix

SOFTWARE TESTING

CASE : SOFTWARE DEVELOPMENT

PROJECT DESCRIPTION

Development of a comprehensive web platform for accountants and auditors to manage employees, clients, contacts, documents, etc.

TECHNOLOGY & TOOLS

.Net 4.0, ASP.Net, VB.Net, Visual studio 2010, TFS, JQuery, JavaScript, CSS

Software development

CASE : SOFTWARE DEVELOPMENT

PROJECT DESCRIPTION

Development of a data management and analytics platform for the global pharmaceutical company. The system integrates molecular and classical breeding tools in a user-friendly platform and enforces data integrity.

TECHNOLOGY & TOOLS

Silverlight 3/4, MVVM, Telerik RadControls for Silverlight 2011/2012, MEF, Java, JavaBeans, Charles web debugging proxy, Firebug, TortoiseSVN, Maven 3, Adobe FluorineFx for BE-FE intercommunication, JIRA, Confluence

Customer testimonials

I would certainly recommend Skelia to others because they really helped us jumpstart. Skelia quickly responded to our request and offered a transparent hiring process. Within 1-2 weeks, we received an offer, in 3-4 weeks we had a shortlist of three candidates proposed, in 5-6 weeks we started working on the project with the selected person.

— Jürgen Penne | Managing Partner at Eltrovo

The decisive factor that made it all work was that we managed to join efforts and cooperate efficiently. We learned from each other and helped each other sharing our best practices. At the beginning, we were customers and, now, we are partners working together. So, I think we contribute to each other’s goals making us a good business partner not just a client.

— Kristof Caekebeke | Head of Development Omni-Channel at Thomas Cook

The way Skelia works and delivers services proves that the company is more than a mere software development provider. It is a strategic partner that contributes to our business objectives and helps us reach them. As a mature company, Skelia has well-established communication processes at both the project and business levels reflected in fast responses of HR, PMs, tech leads, and team members.

— Sven Coppens | Development Manager at ADAM Software

We are very satisfied with Skelia as our IT service provider. Even though we have a client-supplier relationship, it feels like a true partnership has rooted in product understanding and an honest interest in our business case evolution. Skelia also offers a good balance between price and quality, resulting in affordable yet qualitative resources that are well managed from project and HR perspectives.

— Isabel Van Obergen | Chief Executive Officer at SpartaNova

We are very satisfied with the quality of the services received. The developers share good ideas and are eager to implement them right away. I just try to manage that. Skelia programmers have a high level of proficiency. They clarify the requirements when something is unclear, and come up with new ideas of implementation so that I can choose the best one or rethink that part.

— Xavier Vermeiren | Chief Software Officer at Viloc